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FAQ


I need my invitations in 1 month – is this possible?

If Kristy’s schedule permits rush orders are certainly welcome… Once a design is finalized it typically takes about 2 weeks to complete an order. Please contact Kristy with your ideas so she can begin the design process and get you on the way to your dream invitations!

Do you have a catalogue?

Momental is based upon completely customized design. You can view designs I’ve created for others, but you will never be limited to a specific catalogue of designs from which to choose. Your design can be completely customized to your likings and to the style of your day.

How do I place an order?

With your input, I create a design for you to approve. Once the design process is finalized, I will provide you with a final invoice detailing all aspects of the project. Once the invoice is reviewed, final payment is due at your earliest convenience.

Momental accepts checks, cash and Paypal payments for your convenience.

What is your minimum order?

Our custom projects requires a minimum stationery purchase of $250.00 and a per item minimum of 25 on most items.

If I purchase my invitations do I then own the artwork?

No, all artwork used on items purchased  is the sole property of Momental Designs and cannot be reproduced or used in any manner without the express written permission of Kristy Rice.

How do I pay?

Kristy works with Brides across the country and has found the following payment process to proceed easily:  A $250.00 design fee is required to hold your space in Kristy’s schedule and includes creation of custom samples, original artwork and a welcome kit to begin the design process. Kristy then creates a variety of samples and sketches necessary to perfect your design before you place your final order. Once a design is finalized a 1/3 payment is required. Before final delivery the remaining balance is due. All payments can be mailed or paid via paypal.

Is the $250.00 design fee applied to my final order?

The design fee is not applied to your final stationery invoice but instead covers the creation of your initial welcome kit, variety of custom samples to help make a decision and layout work throughout our design process.  The design fee is in place to ensure you have a simple, stress free design process.

Can I avoid paying the design fee?

Our $250.00 design fee allows for full flexibility and unlimited samples during our design process.  There are couples however who love our existing work and do not feel the need for extensive samples.
On some occasions we can offer a $125.00 discount to our normal $250.00 design fee.  Read on for more detail.
The full $250.00 is paid at the beginning of every design process with the discount applied to the final invoice when following criteria is met:-An existing design is chosen and only minor adjustments are made, resulting in the creation of no more than 2 physical or digital samples.
OR
-A completely custom sample is created, resulting in the creation of no more than 2 physical or digital samples.
-If samples of embellishments (tags/ribbons) and/or accessory items (menus, programs, etc) are desired, they must be designed, proofed and produced simultaneously with the invitation order, within the 2 physical or digital sample limit.Please feel free to inquire if any edit requests could result in the forfeiture of the discounted design fee at any point during the design process.?

Do you take smaller orders?

We certainly are willing to take small orders, however we still require our $250.00 design fee and $250.00 minimum stationery order to be placed, therefor a minimum commitment of $500.00.

Will I receive a proof?

Yes, of course. At Momental you have the choice between a full color proof mailed for your review in person ($50) or a detailed digital proof via email (free).  A mailed proof is hand-crafted individually and takes time however you will have an exact copy of your invitation in hand for approval. A digital proof is a combination of photos, digital layouts and detailed text description of your order. A digital proof is the perfect option if you are pressed for time.

What shipping methods do you use? How do you pack your items?

At Momental, UPS ground is the preferred shipping choice, however if you feel more comfortable with an alternate carrier please inquire. Insurance for the purchased amount is required on all shipments. The Momental Team personally packs every box shipped to her customers and extreme care is taken to ensure your items arrive perfectly.

How much will my shipping cost?

Upon placement of your final order we will give an estimate of shipping and handling costs. It is difficult to know the exact costs, however before a package is weighed and processed. As a general guideline the following ground shipping costs usually apply:

Up to 50 invitation sets – approximately $35.00
50-100 invitation sets – $36.00 – $65.00
100-200 invitation sets – $66.00 and up

Once my order is shipped how long will it take to arrive?

We ship via UPS from our studio in Pennsylvania.

See here for specific time in transit via ground shipping.

This map does not include order processing time only transit time which begins when your items leave the studio.

Do you work with international clients?

Absolutely. We have done work all over the world including the UK, Ireland, Malta, The Caribbean, Sweden and beyond. Read More…(link to international policies page)

How can I determine what I would pay for a certain design?

The starting prices listed in the gallery are specific to the designs pictured, but can give you a good idea of general pricing. If you have a specific design in mind, it is best to contact Kristy and discuss your unique elements as she can then give you a quote for the specific design you envision.

How is the artwork created on each design?

The designs are usually somewhat complex and virtually impossible to hand draw on hundreds of individual pieces. For most designs, the original artwork is scanned and reproduced onto your chosen paper. Hand-painted accents are then added to the printed design. Kristy most often uses gouache, watercolor, shimmer inks and acrylic.

Our patterned designs are hand-pressed and individually hand-painted – no artwork is printed on these pieces.

Do you offer calligraphy?

At Momental we believe hand calligraphy is an art in itself. We offer modern (printed) calligraphy and are quite proud of the beautiful results. If you are looking for a traditional calligrapher, please get in touch – we have a few favorites!

Do you offer Letterpress printing?

Absolutely! We have partnered with an extremely talented Letterpress Studio to offer our clients this classic printing option.

How much time is needed to complete an order?

The time needed to complete the order will depend on its size as well as its complexity. The design and collaboration phase can be the longest part of the process and greatly depends on the number of samples and revisions requested. We work with some couples for over a year while others have their invitations in had within a few weeks of first contact. We work with most of our clients 4 to 6 months before their wedding.